To connect your ADP Run account, you must add the application you’re connecting with as an admin to your payroll system. The steps are as follows:

Step by step guide

  1. Log into your ADP Run account with your Owner login credentials.

  2. Go to Company > Add Users or Company > User Security and click on Add User.

  3. Fill in the details as displayed on your Connect screen for User ID, First Name, Last Name, and Email. For the Role, select Owner. Save the changes to create the new user.

  4. If you are not able to follow the instructions above, please contact your account representative and share that you would like to add the application you’re connecting with as an External Administrator with Owner permissions. CC the email displayed on your Connect screen so we can see all communications and help troubleshoot.