Developer Resources
Reauthentication
Learn what to do if Finch returns a 401 Unauthorized HTTP status code error with a ‘finch_code’ of ‘reauthenticate_user’ when a connection fails.
If Finch ever loses a connection with an employer’s provider system, we will return a 401 Unauthorized
HTTP status code with a finch_code
of reauthenticate_user
(see Finch API errors).
{
"code": 401,
"name": "authentication_error",
"finch_code": "reauthenticate_user",
"message": "Please reauthenticate user"
}
If an access token is returning this error, follow the reauthentication process to reconnect the employer.
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