Automated Integrations

Automated integrations are the primary integration type offered by Finch. With automated integrations, your user authenticates via Finch Connect using OAuth, Credentials, or an API token.

Once authenticated, Finch kicks off an initial data sync, which populates data for all requested products. After that, Finch will sync data with the provider on a 24 hour refresh cadence. If you need data more frequently, you can use our refresh endpoint to kick off a new ad-hoc data sync.

Assisted Integrations

Assisted integrations are a unique offering from Finch, designed specifically to help employers connect HRIS and payroll systems that are otherwise inaccessible by API.

Assisted integrations are available for customers using Finch Assist, a feature on our Scale plan. With this feature, you unlock every integration in our Provider Network and the ability to add net new integrations.

Assisted integrations require employers to set up a 3rd party administrator in their system of record. Once the connection is established, data is refreshed every 7 days.

The table below summarizes the key differences between the automated and assisted experience:

Coverage (Read)30+ Providers175+ Providers
Coverage (Write)5 Providers20+ Providers
Request new providersNoYes
Default data syncs24 hours7 days
On-demand data syncsYesNo
Configuration periodNone1-2 weeks
Custom fieldsYesNo
Authentication Method(s)OAuth, API token, or Credentials3rd-Party Admin Credentials
Connection MonitoringYesYes
PricingAll plansScale plans only

To see a full list of assisted integrations, see Providers.

To see field support for our assisted integrations, filter by Authentication Type > Assisted in our Field Support.

To enable Finch Assist, please reach out to your Developer Success Representative.

Assisted Connect Flow

For your user

As with our automated integrations, your user will need to go through Finch Connect to authenticate. However, instead of our standard login flow the user will follow a set of instructions to set up a new 3rd party administrator. Step-by-step instructions for each provider can be found in our Authentication Guides.

For you

Once admin permissions have been verified by Finch, there is a one-time configuration period where you will be unable to pull data or push changes to your users’ system. During this time, Finch’s product operations team will pull in the requested data and set up the weekly sync. After the initial pull, the data will be refreshed every 7 days.

Configuration Periods

All assisted integrations require a one-time configuration period before data can be retrieved. See the configuration periods for each product below.

ProductIntegration TypeConfiguration Period
OrganizationAssisted2 weeks
PayrollAssisted2 weeks
DeductionsAssisted1 week

Please note that configuration periods can only begin once Finch has verified that the employer has granted the required level of permissions.

Integrate the Assisted Connect Flow Into Your App

Reach out to to enable the Assisted Connect Flow. Then follow the instructions below.

1. Launch Finch Connect with the manual flag

Launch Finch Connect with manual=true so your user can see all providers that support assisted integrations. After granting your application access, you can retrieve an authorization code and exchange it for an access_token as usual.
&products=company directory individual employment payment pay_statement

2. Handle API Responses

202 status code response

With automated integrations, you can create an access_token and begin making pull and push requests immediately. However, with assisted integrations, there is a delay from when the access_token is created to when you can use it to make data requests.

Until the access_token is ready for use, Finch will return an empty response from data endpoints with the HTTP status code 202 indicating the request is valid but data is still pending. When the access_token is ready, data endpoints will return data with the HTTP status code 200 as usual.

Finch Data Retrieved Header

Since the data is retrieved and refreshed on a periodic cadence, you may want to know the freshness of the data returned by an API call. You can use the Finch-Data-Retrieved header to get the date and time in ISO-8601 format the data was retrieved.

3. Monitor the setup and status of assisted connections

To view the status of your connected employers, you can use either view the Connections page in the Finch Dashboard or the connection_status on the /introspect endpoint.

  "authentication_methods": [
      "type": "assisted",
      "connection_status": {
        "status": "pending",
        "message": "The employer has created a token, and we are waiting for access to its provider."

The status of the connection will be one of the following:

PendingThe employer has created a token, and we are waiting for access to its provider.
ProcessingWe have received an invitation from the employer’s provider with the correct permissions and are in the process of pulling their data for the first time.
No Account Set UpThe employer has created a token, but we have not received an invitation to its system. Please instruct the employer to follow the instructions in Finch Connect to add Finch as a third-party admin.
Improper PermissionsThe employer has added Finch successfully, but with improper permissions. Please instruct the employer to re-add Finch following the instructions in Finch Connect.
ConnectedThe connection is set up and Finch is able to access the required data.
DisconnectedAll accounts for this employer have been disconnected.